Privacy Policy

At Quantum Suite, we specialize in comprehensive software solutions, including expert consulting, innovative product development, and dedicated customer support. Our services are tailored to meet the unique needs of businesses across various industries, from startups to enterprises. Whether you require full-stack web development, AI-powered solutions, or custom ERP & CRM systems, we deliver scalable, high-performance technology to drive business growth and success in a competitive market.

You can reach our customer support team by emailing swainsarojkumar48@gmail.com, calling +1 7735323904, or using the live chat on our website. Our dedicated team is available 24/7 to assist with any inquiries or issues.

We’re committed to providing prompt and effective solutions to ensure your satisfaction.

1. General Policy

Quantum Suite provides custom software development, consulting, and digital solutions tailored to client needs. Due to the nature of our services, refunds, and returns are handled on a case-by-case basis, as outlined below.

2. Refund Policy

✅ Consulting Services:

• Refunds are not available for completed consulting sessions.
• If a session is canceled at least 24 hours in advance, a full refund or rescheduling is offered.
• Missed or late cancellations are non-refundable.

✅ Custom Software Development & Product Development:

• Non-refundable once work has commenced, as development involves time, effort, and resources.
• If the project is canceled before work begins, a partial refund (minus administrative costs) may be issued.
• If Quantum Suite fails to meet agreed-upon milestones due to our fault, a partial refund or service adjustment may be provided.

✅ Subscription-Based Services (If Applicable in the Future):

• Monthly subscriptions can be canceled anytime but are non-refundable for the current billing cycle.
• Annual subscriptions may be eligible for a pro-rated refund if canceled within the first 14 days.

3. Return Policy

As our services involve customized digital products, AI solutions, and software development, returns are not applicable. However, we offer revision and support to ensure client satisfaction.

4. Exceptions & Dispute Resolution

• If a client is dissatisfied with the service due to genuine issues, we offer adjustments, fixes, or alternative solutions before considering a refund.
• Disputes will be resolved through negotiation, mediation, or arbitration as necessary.

5. Contact Us

For refund or service-related inquiries, please contact us at [Your Support Email] within 7 days of project completion.